Susan Gainous, IRS Senior Stakeholder Liaison

Susan has been employed in various roles with Internal Revenue Service for over 26 years.  She started her IRS career in Nashville, TN and after working ten years in Nashville she transferred to Hopkinsville, KY and worked there for ten more.  For most of those twenty years she worked in IRS Walk-In offices serving as a Tax Resolution Representative.  In 2009 she began serving as the Stakeholder Liaison in Lexington, Kentucky for the Small Business/Self-Employed Division performing outreach and education for tax practitioner and industry organizations.  In September of 2014 she was selected to serve as the Senior Stakeholder Liaison in Nashville, TN.  In this position she will continue to serve as the IRS Liaison for tax practitioner groups in Kentucky and add those liaison duties for tax practitioner groups in Tennessee. Susan has extensive experience working with IRS policies and procedures and has spent many years working one-on-one with the taxpayer and practitioner community in resolving tax issues.  Susan currently resides in Olmstead, KY.

John Linstead

John Linstead is a Senior Stakeholder Liaison with Internal Revenue Service, Office of Stakeholder Liaison Field in Cincinnati, Ohio.  He works with tax professional organizations and small business organizations across Ohio and Indiana to educate them about the tax laws and about their federal tax responsibilities.  During his 30 years with the IRS he has held the positions of Tax Examiner, Tax Auditor and Appeals Officer prior to joining Stakeholder Liaison in September of 2005.